Your privacy is our top priority. We are committed to protecting your personal information and ensuring complete transparency in how we collect, use, and safeguard your data.
Comprehensive overview of data collection practices
We collect information you provide directly to us, such as when you create an account, contact us, or use our services:
We automatically collect certain information about your use of our services:
Your chat data belongs to you and your clients—always.
As a SaaS platform, Chatplugify empowers you to create and manage chat widgets for your own websites, enabling you to communicate directly with your clients and site visitors.
We do not access, use, or analyze the content of your conversations or your customers’ data. All chat data transmitted through your widgets remains strictly confidential and is never used by us for analytics, marketing, or any other purpose. We do not monitor, store, or review the messages exchanged between you and your clients, except as required for technical support or legal compliance.
Your privacy and your customers’ privacy are fundamental to our business. You retain full ownership and control over your data at all times.
To provide, maintain, and improve our services
To send you important updates and notifications
To protect against fraud and ensure account security
To analyze usage patterns and improve user experience
All data is encrypted in transit and at rest using industry-standard protocols
Strict access controls and authentication mechanisms protect your data
Regular security audits and compliance checks ensure data protection
If you have any questions about this Privacy Policy or our data practices, please don't hesitate to contact us.